What most employees tend to forget is that while Senior Management are key instruments in providing direction and support to the entire company, they have not forgotten the importance of ongoing training and learning and this lesson needs to be realized at the middle Management level also. The transition from an average Manager to a top tier Manager is gradual, but knowing the latest trends and information definitely play a factor in this. This is obviously NOT just a matter of being able to spout the latest and greatest “buzz word” that is currently in vogue. The only way to truly advance is to actually understand what you are talking about and to believe in its value and potential. Being ISO certified is easy – understanding that ISO is NOT just paper-pushing which is the common misconception is something else altogether.
Someone just starting out on the Management track however needs to focus on soft skills. Things like Team Work, Leadership, Dealing with Change, Time Management are all crucial skills that are useful for the young Manager and also show a demonstrable return for the company. Once this base is in place additional training which is focused on industry and technology trends should be looked at and into with the focus being on advancing the Manager and department that he is responsible for.
A Manager at any level is well advised to keep abreast of the latest trends and information affecting his industry through the use of technical journals, trade publications, networking and even the Internet as a whole. By speaking to customers and other managers in the industry further training and planning can be determined and while Managers today have less time then yesterday, the training if structured correctly can be useful and relevant and should be able to show an immediate impact to the organization.
It is key to remember to that training cannot be a single event and should be considered a constant – just like change – as that is the only way to stay in the running.