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Separating Hype from Reality: Exploring AI in IT Service Management

1 month ago Hutch Morzaria 0
IT service teams have been under continuous pressure about two matters for quite some time now. On the one hand, they must to do more with less. On the other, they need to deliver superior customer service and reduce downtime. We have seen that the complexity of these issues has also increased to a significant Read More

Developing and Understanding Organizational Culture

2 months ago Hutch Morzaria 0
Managers and HR professionals must have a thorough understanding of what organizational culture is. They also need to understand what their specific organizational culture is. The culture of an organization is based on values that are derived from assumptions about the following. The relationship of the organization to its environment- This is how the organization Read More