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An Introduction to Organizational Behaviour

6 months ago Hutch Morzaria 0
I’ve spoken earlier about OB and how it is used within businesses, but I thought that it might be useful to be a lot more detailed. So, over the course of this year expect regular posts on this topic which you can use in your own learnings. Organizational behaviour can be defined as the study Read More

DIDs and SIP Trunking for Dummies

7 months ago Hutch Morzaria 0
With regard to real-time communications, there are two aspects that businesses focus on. They would like a system that not only saves them money in the long run but is more efficient than the system they already have in place. This way, they can seamlessly upgrade their system while at the very same time keep Read More

Cancellation – the final step in a long and drawn out process

2 years ago Hutch Morzaria 0
Dealing with customers that want to cancel is hard. I know – I’m personally in the midst of trying to cancel my Television/Internet service & trying to keep my frustration in check is difficult to say the least! – however, this blog is not about the customer experience, but rather how to ensure that the Read More