5 min read
Customer service is an integral part of any customer experience but more importantly, it is the determining factor of any...
Technology
5 min read
Artificial Intelligence (AI) has been around for a while in the realm of SciFi. However, we are seeing it more...
5 min read
IT service teams have been under continuous pressure about two matters for quite some time now. On the one hand,...
Artificial intelligence is the future of customer service and the CX world is excited to grab the opportunity by the...
