March 29, 2024

CX Master

Service Matters – Learn What Works!

How to Land the Perfect Job – Part 3 (LinkedIn)

Check out Part 1 – Job Boards & Recruiters & Part 2 – Networking & Other Job Search Methods.

Using and Leveraging LinkedIn

For professionals who are seeking to get a new job, having a LinkedIn profile can be of great service.

As we know, LinkedIn is one of the top professional social networking sites which provides a platform for companies to find qualified employees. It’s a site I’ve been using and writing about for years!


LinkedIn is not like every other job searching website in that you can have the chance to show your full profile. For most people who are successful in using LinkedIn to land a senior level position, they can tell you for free that how you present your profile is what determines if you get hired.

Having a welcoming profile with frequently updated skills and achievements will make it easier to land a job on LinkedIn. Your LinkedIn headline is also an important tool in job searching. People usually see your profile picture and your headline when they search for candidates and it would be quite convincing if your headline was a brief statement highlighting all that you do.

LinkedIn has numerous features that you can use to make job searching much easier. First of all, you can employ the Advanced Search on LinkedIn to find specific businesses or people and learn more about them from their profile and bio. Like all social platforms, LinkedIn gives you the option of following companies you are interested in and stay informed about their news and vacant positions that may arise.

You can only fully benefit from LinkedIn if you are active and current. Posting recent objectives and accomplishments can help improve your profile to prospective employers. The more interaction you have, the more you are noticed and the more likely you will land a superb employer. 

Targeting the Hidden Job Sector 

In the Customer Service Field, it is true to say that not all jobs are posted on the common job searching websites. Sometimes you have to look for the hidden jobs that do not make it to advertising platforms. 

This hidden job sector accounts for up to 80% of Customer Service jobs that are not advertised. To get to this hidden job market you have to be creative and smart. You have to look where others are not looking. For example, you can use Google Maps to locate companies that are hiring around your area. 

You can also reap from online alerts like Google Alerts to learn what is happening in different companies that you are interested in. Use your network of friends and associates to find the jobs that are available but not posted on the websites. 

What to Avoid when Searching for a Job as a Senior Level Executive 

In most cases, senior-level professionals don’t see the need to sell themselves. They think that their reputation and work experience will be enough to awe the employing company to hire them. 

This is a wrong mindset to keep in today’s world. C-level executives have to be even more convincing in interviews if they are to be given responsibility for managing or being in charge of a section of the company. 

Preparation is just as important for a C-level executive as it is for a technical employee. As a senior executive, you have to be prepared for confronting questions that may put you on the hot seat. A thorough preparation for the role you desire to get is crucial in winning your interview. 

Avoid asking too many questions about the role and focus on selling your skills and management prowess to the employing company. Being proud of your previous achievements will not help you land a job with new employers. 

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About Author

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I am an ITIL Expert and extremely passionate about customer service, customer experience, best practices and process improvement. I have led support, service, help desk and IT teams as well as quality and call center teams in Canada and the UK. I know how to motivate my teams to ensure that they are putting the customer first.

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