March 28, 2024

CX Master

Service Matters – Learn What Works!

How to Land the Perfect Job – Part 5 (Interviewing)

Check out the previous posts related to the Job Search.

Part 1 – Job Boards & Recruiters
Part 2 – Networking & Other Job Search Methods
Part 3 – LinkedIn
Part 4 – The Resume & Cover Letter

 

Confident Interviewing 

Before you even consider the tips and bits of advice that will make the interview less stressful, you must, first of all, fit the role. An interview is intended to give you a chance to prove why you are the best fit for the job at hand. 

You should have a clear understanding of the company’s operation and objectives instead of telling them where you think you would fit. An interview requires confidence in order for the interviewee to convince the interviewers easily. Nonetheless, it is important to practice. 

Practicing and playing out the interview in your mind will help you avoid small mistakes that can affect your interview. A good preparation will also make you confident as you enter the interview. 
You can use the STAR exercise to present your career accomplishments briefly during the interview. It is also important to prepare questions concerning the role you are applying for. The questions should not be confronting but as a way of knowing more about the company.
  

Executing a Great Interview as a Senior Level Professional 

Most executive professionals are the ones who usually hire employees. When it comes to getting hired, you have to be prepared as well. 

Every executive panel will be difficult despite your job position so it is up to you to prepare and give them a worthy reason to hire you. 

First of all, you have to be able to sell your skill and not simply tell it. The difference between the two is that with telling you are just pointing out what you have accomplished while with selling it is quantifying your achievements in an orderly manner. This is more or less providing the best definition for your career accomplishments. 

Be sure to turn negative comments to positive comebacks that will show you are competent in coping with your weaknesses. You should, however, avoid being too confident and boastful to avoid putting the employers off. 

Getting an appointment booked means you have already passed the first test and the employers want to hear from you and even give you a chance. All that is left to do is taking the initiative and making sure the interview is smooth and streamlined. 

Good Leadership Skills 

If you are looking for a senior level job position, then you should know that leadership is one of the main aspects that is usually tested. 

An employer will want to work with someone who can get the job done and also have the appropriate managerial skills to make work more efficient. Focusing on your leadership skills and accomplishments can help you ace your interview especially if the employer is looking for a manager and not simply a technical employee. 

Being a leader is not something simple. In a business setting, you will find many different pressures that can sometimes make you less effective in your managerial duties. Employers look for employees who can undertake managerial duties and not be overwhelmed. If you can portray these qualities in your achievements, you can be sure to land the job. 

 Learning how to Maneuver ‘Deep’ Questions 

For top-level professionals being vetted for a job, the questions that are asked during the interview may differ a lot as compared to other technical employees. 

Some interviewers may want to know how you dealt with your worst or biggest challenge and which is the biggest mistake you have ever made. 

These and other similar questions are aimed at determining how you respond to situations. As a senior level professional, you should prepare yourself for such questions during an interview. 

For you to effectively answer these questions, you have to be self-aware. These deep questions test whether you have really understood the cause of your mistakes in the past or if you still are not certain as to what may have caused the problem. 

Top level management jobs are prone to more intensive grilling compared to other technical employment since the job has larger responsibilities that affect the company largely. In most cases, these deep questions are what causes most people to either lose or win the interview. 

Your Ambition is Priceless 


Being open and vocal about your ambitions can be very important in winning over an interview. Employers usually opt for someone who is passionate and goal oriented. 

If you can prove to the employing board that your ambition in the company would bring them more benefits they will be more inclined to give you a chance. 

Openly discussing your ambitions may be sensitive but you should be able to bring out your true nature which is one of the factors that employers look for. Your ambition should be linked or tuned towards the company’s objectives to bring more impact to your pitch. 

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About Author

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I am an ITIL Expert and extremely passionate about customer service, customer experience, best practices and process improvement. I have led support, service, help desk and IT teams as well as quality and call center teams in Canada and the UK. I know how to motivate my teams to ensure that they are putting the customer first.

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