3 min read
In a nutshell (and from a business point of view) - the 80/20 Rule specifies that 80% of your revenue...
Pareto Principle
Ensuring that you measure your customers expectations of your business as well as acting to meet and exceed those expectations...
Lets assume that you have the perfect product. One that everyone needs. You've priced it right and everyone in the...
3 min read
If you've been in Tech Support or Help Desks for any length of time - especially from a management perspective...
