I wrote a series of posts several years ago about job hunting, but let's be honest, this year, everything has...
Hutch
I am an ITIL Expert and extremely passionate about customer service, customer experience, best practices and process improvement. I have led support, service, help desk and IT teams as well as quality and call center teams in Canada and the UK. I know how to motivate my teams to ensure that they are putting the customer first.
Let’s pick up from where we left off last month in our list of Top CX posts for October. Over...
Have you ever had a bad tasting dish that caused you an aversion from that food altogether? While you might...
Not all businesses are about the delivery of products directly to consumers. Often, companies create products and services that are...
I solemnly welcome you all back again to our quarantine edition of the best Customer Experience (CX) blog posts. Though...
