This post about the Help Desk and NOC was initially published on CX Expert. It has been updated to reflect current market trends and information. Perhaps, there is no other … Read More
Remember ‘Jarvis’ from Iron Man or ‘Irona,’ the Robot Maid from Richie Rich? Well, if you do, then you already had a glimpse of the shrewd adroitness of Artificial Intelligence … Read More
If you have been following our blog for a while then you might have come across a term called ITIL. If you haven’t, then it’s fine as well. We’ll explain … Read More
#ITIL #CSI is more than just a buzzword. It is an idea that businesses can use to embrace best practices within their organization.
If you have been following our blog for a while then you might have noticed that I’m a fan of something called ITIL. If you haven’t, then it’s fine as … Read More