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How AI will Transform IT Service Management

4 weeks ago Hutch Morzaria 0
Remember ‘Jarvis’ from Iron Man or ‘Irona,’ the Robot Maid from Richie Rich? Well, if you do, then you already had a glimpse of the shrewd adroitness of Artificial Intelligence (AI). Artificial Intelligence or, what we call machine intelligence is all set to create an unprecedented phenomenon shortly. The rate of its progression has been Read More

Why You Need CSI in Your Business

3 months ago Hutch Morzaria 0
If you have been following our blog for a while then you might have come across a term called ITIL. If you haven’t, then it’s fine as well. We’ll explain it to you in a moment. But first, let’s focus on CSI. CSI stands for Continual Service Improvement and you might have heard this term Read More

What is ITIL CSI?

5 months ago Hutch Morzaria 2
#ITIL #CSI is more than just a buzzword. It is an idea that businesses can use to embrace best practices within their organization. Read More

Why Should You Care About Continual Service Improvement?

5 months ago Hutch Morzaria 0
If you have been following our blog for a while then you might have noticed that I’m a fan of something called ITIL. If you haven’t, then it’s fine as well. We’ll explain it to you in a moment. One of the modules of ITIL is CSI. CSI stands for Continual Service Improvement. If you’re Read More