THE HELPDESK
What is it? In its simplest form, a helpdesk is a group of people assigned to assist
KPI
KPI’s and the Importance of Measurements
There is a great quote that goes something like – “If you cannot measure it,
What is it? In its simplest form, a helpdesk is a group of people assigned to assist
There is a great quote that goes something like – “If you cannot measure it,