What is it? In its simplest form, a helpdesk is a group of people assigned to assist customers…
Tag: KPI
KPI’s and the Importance of Measurements
There is a great quote that goes something like – “If you cannot measure it, you…
What is it? In its simplest form, a helpdesk is a group of people assigned to assist customers…
There is a great quote that goes something like – “If you cannot measure it, you…