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How Help Desk Software Increases Your Customer Support ROI

7 months ago Hutch Morzaria 0
If you want to invest in customer support software such as Freshdesk, you may be wondering if the cost of the software will pay off. It can be tricky to calculate the return on investment (ROI) of your new tools. One of the things you need to consider is if it will bring in revenue. Read More

Why Does the Right CRM Make a Difference

9 months ago Hutch Morzaria 1
If you run a business that relies on customer experience to grow, then chances are that you have probably heard about CRMs multiple times in your life. If you haven’t and this is the first time you have heard of it, then you’re in luck! In this post, I’m going to talk all about what Read More