MINDMAPPING – DESCRIPTION & TOOLS

What is MindMapping? Stated simply, mindmapping is a technique that uses graphics and text tied together in an effort to increase improve your retention and idea generating capabilities.  I know – it sounds like a really “big ask” but bizarrely enough it works! Brainstorming & Studies An extremely useful tool from a brainstorming perspective, having […]

TYPE I, II AND III PROVIDERS

Service Provider Types  Although most aspects of service management apply for all types, it is important to differentiate between them. The domains of customers, contracts, competition, market, income, and strategy have a slightly different meaning for the different types. Type I- Internal Service Provider :  Type I is a service provider that is embedded within […]

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