Businesses are busy and unfortunately, that means that amongst other things they don't have the time to meet all applicants...
Month: November 2014
English: A business ideally is continually seeking feedback from customers: are the products helpful? are their needs being met? Constructive...
I think you all know that I'm a big fan of ITIL but sometimes I think it does get overly...
Perhaps somewhat self-explanatory, but Service Strategy is the strategy used by a business to execute its business objectives and meet...
Management of teams in a call center environment is never easy. Depending on your industry and your hours of operation...