How to Land the Perfect Job – Part 4 (Resume & Cover Letter)

Continuing our Job Search posts Part 1 – Job Boards & RecruitersPart 2 – Networking &…

Is the Terminator our Eventual Fate? AI in the Contact Center

Artificial intelligence is the future of customer service and the CX world is excited to grab…

How to Land the Perfect Job – Part 3 (LinkedIn)

Check out Part 1 – Job Boards & Recruiters & Part 2 – Networking & Other…

How Storytelling Helps in Customer Service

Agents as the Organization’s Ears and Voice Call center representatives play the vital role of being…

How to Land the Perfect Job – Part 2 (Networking)

Continuing on from our previous post (How to Land the Perfect Job – Part 1), let’s…