A Blueprint for Getting and Keeping Customers
Getting a customer is only part 1. It’s as important to provide regular service to keep them happy and satisfied.
The Relationship Between Locus of Control and Work Behavior
Locus control is a crucial variable when explaining human behavior in an organization. The measurement of the concept, the nature and the general evidence for the validity of the concept … Read More
Management & the Achievement of Objectives
Management is considered to be a universal phenomenon. It is a widely used and popular term. Management is the act of getting people together to work and accomplish desired objects … Read More
The Best Employee Traits for an Organization
When talking about human resources management, it is highly likely to talk about personality. Whenever we talk about cultural fit, job fit, conflict resolution, and team productivity in an organization, … Read More
MACHIAVELLIANISM IN ORGANIZATIONS
If you want to be a political genius in your workplace you need to understand Machiavellianism and how it can be used for both good and bad purposes.
Quality, Productivity, and Striking the Right Balance
Many businesses are only focused on the bottom line. The good ones that are growing however realize that quality vs productivity are key metrics
Separating Hype from Reality: Exploring AI in IT Service Management
IT service teams have been under continuous pressure about two matters for quite some time now. On the one hand, they must to do more with less. On the other, … Read More
Developing and Understanding Organizational Culture
Managers and HR professionals must have a thorough understanding of what organizational culture is. They also need to understand what their specific organizational culture is. The culture of an organization … Read More
How Can Organizations Use Information About Introversion And Extroversion?
Introversion and Extroversion plays an important role in understanding human personalities. Introversion is the lack or apparent lack of interest in other people and instead focussing in one’s mental self. … Read More
How AI will Transform IT Service Management
Remember ‘Jarvis’ from Iron Man or ‘Irona,’ the Robot Maid from Richie Rich? Well, if you do, then you already had a glimpse of the shrewd adroitness of Artificial Intelligence … Read More
Is Remote Working A Fad Or Is It Here To Stay?
Since the recent past, we have been thinking of open floor plans as a tool to inspire collaboration and communication in the workspace. What is an ‘open floor plan,’ one … Read More
Employee Needs and Organizational Productivity
Both employers and employees have needs to meet within an organization. Employees have got families, outside work activities and events they consider important. Businesses have services and products to deliver … Read More
